Meet SAM, our new Smart Assistant for Members

Need quick answers? Skip the wait and Ask SAM!

SAM is our Smart Assistant for Members and future members, designed to answer general questions quickly and guide you to the right resources without the wait. Whether you’re looking for information about our products and services, need help navigating our website, or have questions about online or mobile banking, SAM has you covered.

And if your question needs a personal touch, SAM can connect you with a Member Service Officer who’s best equipped to assist you.

• General questions about our products and services
• Navigating our website or online/mobile banking
• Quickly connecting you to the right Member Service Officer

She’s fast, helpful, and always learning to serve you better.

Call 805.477.4000 or 800.339.0496 and press option 9, then 8 to talk to SAM, 24/7!